Terms and Conditions

End user terms of service for Securall Monitor Corporation services

Some image on our site are stock images, Due to security and privacy we do not publish actual images of our monitoring stations.

Before using Securall Monitor Corporation’ services (“services”), customer must read and agree to these end user terms of service. The services is provided by Securall Monitor Corporation. Means the individual or entity identified as the customer on an applicable Securall Monitor Corporation quotation or order form (including, if applicable, an online ordering document) (“order form”) for services, including its permitted users. These terms are incorporated by reference into each order form executed by customer and Securall Monitor Corporation pursuant to which customer receives the right to access and use the services. These terms and the order form together form a binding and executed written agreement between customer and Securall Monitor Corporation (the “”). The agreement is effective as of the effective date stated in the order form, or, if it is later or if none is provided in the order form, the date on which user login access is issued to customer’s users.

Scope of subscription.

Access and availability. Subject to customer’s compliance with this agreement, upon customer’s acceptance of and agreement to the agreement, Securall Monitor Corporation agrees (i) that it will make the services available to customer’s employees, representatives, consultants, contractors and/or agents who have been provided unique user identifications and passwords for the services by customer (the “”); and (ii) grants customer a limited, non-exclusive, non-sublicensable, and non-transferable right for its users to access and use the services by the number of users for which customer has paid applicable fees, in each case during the subscription term and solely for customer’s internal business purposes (the “”). The subscription is not dependent on any future functionality, upgrades or features (or any public comments or other disclosure made by or on behalf of Securall Monitor Corporation with respect thereto). Means the online software services via  (or at such other url as may be designated from time to time), including related application programming interfaces (api), interactive discussion areas, customer accounts and profiles, mobile applications, and other related components thereof, on an individual and collective basis. As between Securall Monitor Corporation and customer, customer is solely responsible and liable for all of its users’ acts and omissions related to their access and use of the services, including, without limitation, their compliance with this agreement. Any reference to customer also means its users.

Subscription term.

Customer’s initial subscription term for the services shall commence on the start date stated in the order form, or, if it is later or if none is provided in the order form, the day user login credentials are issued to customer to access the services under the order form (the “”). The subscription will continue for the period specified in the order form (the “”) and will automatically renew on a rolling month-to-month basis (each, a “”) at Securall Monitor Corporation’s then-current rates, unless either party gives the other party written notice of termination at least 30 days prior to the end of the initial term or renewal term, as the case may be. The initial term plus all renewal terms are collectively referred to herein as the “”. A “” is the period of time during a subscription term that customer has paid for its subscription.

Additional users.

If customer wants to add additional users, customer can do so through the services administrative portal, and either (i) Securall Monitor Corporation will immediately charge customer’s credit card for the prorated amount for the current term, or (ii) if customer does not have a credit card on file, then Securall Monitor Corporation will invoice customer for the additional users in accordance with the agreement.

Customer content, privacy & use.

Customer content; upload restrictions. As between Securall Monitor Corporation and customer, customer will retain all right, title and interest in and to all content, information and other data in any format or media which is uploaded or otherwise provided by customer, its users, or its systems in the course of using the services (the “”); provided, however, that any suggestions, feedback or other ideas related to the improvement of the services submitted by customer to Securall Monitor Corporation shall be owned by Securall Monitor Corporation upon submission. Customer assumes, and Securall Monitor Corporation disclaims, any and all responsibility and liability for the completeness, quality, accuracy, legality and suitability of the customer content and for ensuring that customer has all rights, permissions and licenses in and to the customer content necessary for customer to use and provide it in connection with the services. From time to time, Securall Monitor Corporation may collect and process technical and related information about customer’s use of the services (which may include, without limitation, number of users, number of unique user logins, page views, errors, internet protocol address, session duration, app workflows and other similar data) and certain aggregated data about the services environment and usage, and use such information for such purposes as supporting and troubleshooting issues, personalizing your experience, invoicing, analyzing trends, benchmarking kpis, and improving the services, as further described in the privacy policy at https://securall.com/privacy-policy/ as may be updated from time to time, and which is incorporated by reference and a part of this agreement pursuant to section 12(o) below.

Notwithstanding the foregoing, customer hereby grants to Securall Monitor Corporation a non-exclusive, transferable, worldwide right during the subscription term to use the customer content solely as reasonably needed to provide customer the services and any associated services.

Some image on our site are stock images, Due to security and privacy we do not publish actual images of our monitoring stations.

User compliance & restrictions. Customer warrants and covenants that its and its users’ use and activity with respect to the services and customer content will comply with applicable laws and regulations and with this agreement. Without limiting its obligations under this agreement, in using the services customer shall not, and shall ensure that its users do not:

Tamper with or circumvent the security of the services or access accounts or data not associated with customer;

Attempt to probe, scan or test the vulnerability of the services, breach the security or authentication measures of the services or attempt to render any part of the services unusable;

Share, distribute, license, sell or otherwise commercially exploit the services (including access thereto) for the benefit of a third party or other unauthorized user, or for any benefit not contemplated by this agreement;

Use or access the services to develop a product or service that is competitive with the services or otherwise copy any ideas, features, functions or graphics of the services;

Reverse engineer, decompile, disassemble, translate or seek to obtain the source code of the services, or modify or create a derivative work of the services or any related documentation;

Provide false, incomplete, inaccurate or outdated information on any registration forms, accounts or profiles;

Remove or obscure any product identification, proprietary, copyright or other notices contained in the services or related documentation; or

Disclose (whether orally or in writing) information or analysis regarding the specifications or performance of the services (including benchmark tests).

Securall Monitor Corporation shall provide customer and each user with a unique username and password to enable customer to access the service’s pursuant to this agreement. Customer acknowledges and agrees that only the authorized number of users, if applicable, are entitled to access the service’s with the username and password provided to customer. Customer is responsible for maintaining the confidentiality of all customer usernames and passwords, and is solely responsible for all activities that occur under these usernames. Customer agrees (a) not to allow a third party to use its account, usernames or passwords at any time; and (b) to notify Securall Monitor Corporation promptly of any actual or suspected unauthorized use of its account, usernames or passwords, or any other breach or suspected breach of this agreement. Securall Monitor Corporation reserves the right to terminate any username and password, which Securall Monitor Corporation reasonably determines may have been used by an unauthorized third party or an individual other than the customer to whom such username and password was originally assigned.


” means all information of a party (“”) disclosed or made available to the other party (“”) that (i) is clearly marked or identified as such at the time of disclosure or within a reasonable time thereafter; or (ii) should be reasonably known by the receiving party to be confidential due to the nature of the information disclosed and the circumstances surrounding the disclosure. Securall Monitor Corporation’s confidential information specifically includes all services software code and pricing terms.

The receiving party will:

(i) not use the disclosing party’s confidential information for any purpose other than exercising its rights or performing obligations under this agreement;

(ii) not disclose such confidential information to any person or entity, other than its (a) employees who have a “need to know” for the receiving party to exercise its rights or perform its obligations hereunder and (b) professional advisers, and actual or prospective investors, provided that such employees, investors, acquirers and professional advisers are bound by agreements or, in the case of professional advisers, ethical duties respecting such confidential information in accordance with the terms of this

Section 3; and (iii) use reasonable measures to protect the confidentiality of such confidential information.

If the receiving party is required by applicable law or court order to make any disclosure of such confidential information, to the extent permitted by applicable law, it will first give written notice of such requirement to the disclosing party, and permit the disclosing party to intervene in any relevant proceedings to protect its interests in its confidential information, and provide full cooperation to the disclosing party in seeking to obtain such protection. Further, the obligations in

Section 3b will not apply to information which the receiving party can reasonably document: (i) was rightfully in its possession or known to it prior to receipt; (ii) is or has become public knowledge or publicly available through no fault of the receiving party; (iii) is rightfully obtained by the receiving party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the receiving party who had no access to such confidential information.

Equitable relief.

The receiving party acknowledges that unauthorized disclosure of confidential information could cause substantial harm to the disclosing party for which damages alone might not be a sufficient remedy and, therefore, that upon any such disclosure by the receiving party the disclosing party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law or equity.

Fees; interest; taxes.

Customer will pay to Securall Monitor Corporation all of the fees specified in an order form, in u.s. currency via credit card unless otherwise agreed in the order form. Securall Monitor Corporation will charge customer’s credit card at the time of purchase, and customer hereby authorizes Securall Monitor Corporation to charge its credit card upon the beginning of each renewal term. Customer shall maintain complete and accurate billing and credit card information on file at Securall Monitor Corporation. Subscription fees are fixed for the subscription term unless customer changes its base package or subscribes to additional features or products. Except as expressly set forth to the contrary in this agreement, all payment obligations are non-cancellable, and all amounts paid Securall Monitor Corporation are non-refundable. If the parties agree that payment will not be made by credit card, and unless otherwise stated in the order form, customer will pay all fees within 30 days from the invoice date. Unpaid invoices are subject to a late payment charge of 1.5% per month on any outstanding balance or the maximum permitted by law, whichever is lower, plus all reasonable expenses and fees of collection. All amounts payable hereunder are exclusive of any sales, use and other taxes or duties, however designated (collectively “”). Customer will be solely responsible for payment of all taxes, except for those taxes based on the income of Securall Monitor Corporation. Customer will not withhold any taxes from any amounts due Securall Monitor Corporation. If Securall Monitor Corporation pays any such taxes on behalf of customer, customer will reimburse Securall Monitor Corporation for such payments.

Third-party tools and marketing.

Securall Monitor Corporation may directly or indirectly provide customer or users with access to or the opportunity to integrate with third-party tools, services, or other applications which Securall Monitor Corporation neither monitors nor controls (“”). Customer acknowledges and agrees that Securall Monitor Corporation provides access to or integration with third party apps as a convenience and customer is not required to implement third party apps. Customer acknowledges and agrees that some integrations with third party apps will allow the transfer of customer content to or through the third party app. Securall Monitor Corporation provides access to and integration with third party apps strictly on an “as-is” and “as-available” basis without any representations, warranties or conditions of any kind and without any endorsement as to the value of functionality of the third party apps. Third party apps may be subject to their own set of terms and conditions constituting a separate agreement between customer and the third party only, and customer is responsible for reviewing and agreeing to any separate agreement. Unless set forth to the contrary in the order form, Securall Monitor Corporation has no obligation to provide maintenance or support for third party apps or the integration between the services and third party apps, and Securall Monitor Corporation shall have no responsibility or liability whatsoever arising from or relating to your use of third party apps. The operator or owner of third party apps may make changes or modifications to third party apps that affect the integration between the third party app and the services, including by reducing, degrading, or eliminating features or functionalities of the third party app. Securall Monitor Corporation is not responsible or liable for any loss or damage of any sort incurred as the result of any use of third party apps.

Customer acknowledges and agrees that in order to provide certain features and functionalities of the services to customer, customer must allow the services communication with or access to customer’s account(s) with other third party service providers to retrieve, manipulate, process, and modify data (“”), and you expressly consent to the service’s accessing those accounts to process that data solely as is necessary to provide the services. If the services cannot for any reason access your third party accounts or process that data, Securall Monitor Corporation may not be able to provide customer those features or functionalities, and Securall Monitor Corporation will be excused from any nonperformance of services. Certain features and functionalities of the services require interaction with customer’s other third-party service providers, for instance, through apis belonging to those third parties. Customer consents to Securall Monitor Corporation interacting with customer’s other third party service providers in order to provide customer requested features and functionality, and customer acknowledges that Securall Monitor Corporation is not responsible or liable for the accuracy, content, appropriateness, or completeness of data or content Securall Monitor Corporation receives from those third parties.


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